FAQs • Kingsburg, CA • CivicEngage

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Fire Department

1. How can I report a concern?: A concern, comment or compliment can be reported by clicking here. This will prompt you to the main City of Kingsburg website, where you will be directed to the "Report a Concern' information page.

Station 1 is located at 1460 Marion Street, Kingsburg CA, 93631. This station is also known as our "Downtown Station".

Station 2 is located at 1880 s Bethel ave, Kingsburg CA, 93631. This station is located in the northern city limits and is also known as our "Training Center".

3. What services does Kingsburg Fire provide?: Kingsburg Fire Department serves multiple different operations. Operations include Fire suppression, EMS/Paramedics, Rescue/USAR, training classes and Community Risk Reduction. If you need emergency assistance always dial 911. If you have a question or need assistance with a non-emergent issue you can always call our main office number at (559)-897-5457.

4. Is Kingsburg Fire Department currently hiring?

Kingsburg Fire Department may be hiring for several different positions throughout the year. Please click our "employment" tab under Department Overview for additional information or openings. Or visit City of Kingsburg's government jobs page by clicking HERE.

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General FAQs

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1. How do I sign up for the Kingsburg Carrier?: Sign up for the Kingsburg Carrier by visiting the registration portal.

2. Can I make my utility payments online?: Kingsburg does not take utility payments over the phone but you can pay online.

3. Where can I learn more about Kingsburg?: The City of Kingsburg is a Charter City nestled in the center of the San Joaquin Valley. Learn more about our great city by visiting our About Kingsburg page.

4. Where can I find resources for moving to Kingsburg?: Find utilities, resources and more by visiting our Moving to Kingsburg page.

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Prop 218

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1. Q: What is Proposition 218?: Proposition 218, or the “Right to Vote on Taxes Act”, was approved by California state voters in November 1996. The Act amended the California constitution to require local governments to follow certain procedures when they impose fees for certain kinds of services in order to ensure that they are subject to voter approval. Prop 218 is a tool designed to provide greater public involvement in the rate setting process.

2. Q: Why are we proposing to raise the rates?: Over the last few years the Solid Waste fund has been operating in a deficit. The Solid Waste fund should be self supported by the rates. The The proposed rates were carefully determined by a third party contactor who conducted a rate study and considered the proposed disposal rates, operating and maintenance cost, increased cost due to SB1383 and additional street sweeping cost. If the rate is approved the first rate change would take place in September of 2022. Subsequent rate increase will take effect July 1 of 2023, 2024, 2025, & 2026.

3. Q: When was the last time we raised the Solid Waste Rates?: The last rate increase was in 2009.

4. Q: How can I protest the proposed rate adjustments?: You may mail or hand deliver a signed protest form to the City Clerk, 1401 Draper Street, until the close of the public hearing on August 3 , 2022. You have the right to submit a protest for each property serviced by the City's franchise solid waste hauler and/or street sweeping contractor . Resolution No. 2022-28 establishes the City’s procedures for the submission and tabulation of Prop 218 protests.

5. Q: What needs to be included in my protest?

(1) State that the identified property owner is in opposition to the proposed increases to the solid waste rates;

(2) Provide the location of the identified parcel (by street address or assessor’s parcel number (APN);

(3) Include the printed name and original, wet signature of the property owner submitting the protest;

(4) Date the protest was signed; and

(5) Certification by the named property owner that the contents of the protest are true and correct.

Your signed protest may also be delivered/ dropped off in a sealed envelope and have “Attn: Protest Solid Waste Rate Increase "written on the outside in order to properly identify and account for the vote.

The notice and protest form will be mailed to you separately from your June utility bill. The protest forms are due by end of the public hearing on August 3, 2022. 6pm- 1401 Draper Street -City Council Chamber.

6. Q: Can I call, email, fax or zoom in my protest?: No, Proposition 218 requires a written protest with a signature. You can voice your opinion on the Prop 218 rates ,but in order your protest to count you have the right to submit a written protest for each property with Solid Waste or Street Sweeping services. The notice and form will be mailed in June and can be downloaded here.

7. Q: How can I support or vote “yes” on the proposed rate adjustments?: If you do not wish to oppose the proposed rate adjustments, no action is necessary. By not submitting a protest form, you are showing your support for the rate adjustments. You may also attend the public hearing on August 3 2022, to voice your support. The public hearing will be held a regular Council Meeting - 1401 Draper Street at 6pm.

8. Q: When will the proposed rate increases take effect?: If passed, the new solid waste service charges will go into effect for all residential and business customers starting with the September 2022 utility bill.

9. Q: I heard about the proposed rate increase, but didn’t receive paperwork. How can I get a copy?

You can download the Proposition 218 notice here.

10. Q: What is the consequence if the proposed rate increases are voted down?: The rate increase is needed to cover the current cost of of service for all solid waste customers as we are currently operating on a deficit. The increase is also needed to cover the cost of expand services offered by Mid Valley Disposal to comply with SB 1383 , and to cover cost of operations and maintenance. Street Sweeping will also expanded to currently un-serviced public areas in addition to increased cost for the disposal of the street sweeping refuse. Without these rate increases, much need infrastructure maintenance and improvements city wide could be impacted as the increased cost would be covered by the general fund , this method of operating is not sustainable and could lead reduced levels of service.

11. Q: How long will these rates be in effect?: The rates will remain in effect indefinitely or until new rates are proposed and another Prop 218 protest hearing is held.

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Water Chlorination

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1. What is Drinking Water Chlorination?: Drinking water chlorination is the addition of chlorine to drinking water systems. It is the most common type of drinking water disinfection. Disinfection kills bacteria, viruses, and other microorganisms that cause disease and immediate illness. Chlorine is effective and continues to keep the water safe as it travels from the well sites to the consumer's tap.

2. Is chlorinated water safe to drink?: Yes. The U.S. Environmental Protection Agency (EPA) limits the amount of chlorine in drinking water to levels that are safe for human consumption. The levels of chlorine used for drinking water disinfection are unlikely to cause long-term health effects. Chlorine levels up to 4 milligrams per liter or 4 parts per million (ppm) are considered safe in drinking water. The City of Kingsburg’s goal is to maintain a level between .5ppm and 1.25ppm. Dialysis patients should contact their health care providers for more information about increased chlorine levels in their drinking water. Fish and reptile owners should also take necessary precautions.

3. Why is Kingsburg chlorinating its water now?: The City has been working towards chlorination for few years. The volatile organic compound (VOC) 1,2,3-trichlopropane (TCP) has been detected in three of the city’s seven water wells. The best available technology to adequately remove 1,2,3-TCP from drinking water is granulated active carbon (GAC). Granulated active carbon is not a new treatment technology, but rather an effective and tested technology that has been used for decades. The use of GAC requires chlorination.

4. Who is overseeing the chlorination and TCP treatment process?: The City water system is maintained by City Water Department staff. Water Department Staff members are State Certified Water Operators. Well sites are checked daily and water samples from each well site are tested weekly, monthly, quarterly, and annually for different contaminants as required by the California State Water Resources Control Board- Division of Drinking Water. Water samples are submitted to an independent lab for analysis and the results are shared with the State Water Board Division of Drinking Water.

5. Where can I find more information?

The City annually publishes a Consumer Confidence Report (CCR), and it is mailed with your utility bill each year in July. The City website is also a great resource for water related information along with the following sites: http://ca-kingsburg.civicplus.com/213/Water https://www.waterboards.ca.gov/ https://www.epa.gov/standards-water-body-health/what-are-water-quality-standards

http://ca-kingsburg.civicplus.com/213/Water

https://www.waterboards.ca.gov/

https://www.epa.gov/standards-water-body-health/what-are-water-quality-standards

6. Who can I contact for more information?: If you have any questions, please call the Kingsburg Water Department at 559-897-1066 or email pwinfo@cityofkingsburg-ca.gov.

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